Exclusive Safaris
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terms & conditions...

exclusive safaris is part of africade - a dynamic travel company formed in 2003 by Claudia Batschari and Richard Boome. We are based in Cape Town, South Africa.

booking

In order to confirm your reservation, we require a 30% non-refundable deposit payment at the time of making your booking. Failure to pay this deposit timeously will result in your reservation being cancelled.

The balance of payment is due 6 weeks prior to the commencement date of your itinerary. Bookings made within 6 weeks prior to departure are subject to full prepayment at the time of confirming the reservation.

payments

EFT: Simply make a payment in your own local currency into a local bank account in your own country, and save on all international payment fees.

credit card: Make payment with your credit / debit card via Exchange4Free, our secure online payment gateway. (NB: All credit card payments are subject to an additional 2.5% bank fee.)

Our system currently supports over 40 countries for EFT payments, and over 100 countries for credit card payments. Should your country not be listed, please contact us to make alternative payment arrangements.

bank transfer: In the case of a bank transfer, it is your responsibility to inform and instruct your bankers that the net invoice amount must equal the funds clearing into our bank account, and that ALL bank charges are for your account.

paypal: Make payment via PayPal. (NB: All payments made via PayPal are subject to an additional 3.9% fee.)

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cancellation policy

  • Cancellation 4 - 6 weeks prior to departure: 40% of Tour Cost
  • Cancellation 2 - 4 weeks prior to departure: 60% of Tour Cost
  • Cancellation 0 - 2 weeks prior to departure: 100% of Tour Cost

insurance

All clients are advised to take out comprehensive medical and travel insurance covering them for personal effects, personal accident, medical and emergency travel expenses.

Clients are also advised to take out Travel Insurance with a local Travel Agent or Insurance broker which covers them in the unlikely event of them having to cancel their holiday.

general

We reserve the right to adjust the tour prices at any time should there be any cost increases of any portion of the tour that is beyond our control.

Exclusive Safaris acts in the capacity of tour operator for clients in making their tour arrangements. All bookings, coupons, receipts and tickets issued by Exclusive Safaris are subject to the terms and conditions stipulated by the suppliers.

Exclusive Safaris shall be exempt from any liability for loss, damage to property, accidents, delays, irregularities or other occurrence beyond its control.

Should there be any change of arrival/departure time and the entry/exit transportation used by the tour, Exclusive Safaris shall not be held responsible for any loss caused thereby.

 

Zanzibar Beach
Exclusive Safaris in Africa - Terms and Condition

 

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